We'd love to hear about it! Click here to go to the product suggestion community
I am a new Sophos user and wanting to move over from my old Forti device to Sophos XG 115
My XG keeps dropping the connection, only basic config has been done. The Lan to wan built in rule is the only rule configured.
when i RDP to a remote server i continually get this error
When i plug in my old Forti, it does not drop connections
Can you please share the firewall rule? I have a feeling that the rule is matching known users only. Also can you confirm with the XG connected are you able to browse the internet or not?
In reply to Muhammad Osama:
It was the standard default rule, i did not change any parameters
In reply to Terry Foster:
Yes i can browse the net, but i suspect that it is perhaps disconnecting as it takes a while to update
also get this on ping
pay attention with MAC cache inside your network. Reboot all the switches and router that are inside your network and deal with your XG and try again.
Check #4 in my troubleshooting guide and then follow #4.2 and #4.3. I think it should resolve the issue.