Azure SophosXGFirewall VM backup failed

Azure SophosXGFirewall VM backup failed

Backup Pre-Check

Issue Description:

* VM agent failed inprocessing Extension command

Suggested Actions(s)

* Please restart the VM Agent service.

When I tried to update the Azure Linux Agent on a VM as per this article https://docs.microsoft.com/en-us/azure/virtual-machines/extensions/update-linux-agent, None of the Linux, Ubuntu command works. Could someone please help on fixing the backup issue.

 

Regards

Madan