SD-RED 60 issue

Trying to deploy our first SD-RED 60. I have downloaded the config to a USB stick, same as with previous REDs. Instead of configuring, I am seeing a fw_update.log file on the usb root with the entries:

2020-03-02 08:35:14 Checking whether Sierra LTE 7455 module is plugged
root: No /dev/cdc-wdm0 device found


It endlessly reboots with LED's indicating status of "No configuration or firmware update failed".


Is there some way I can manually update firmware on here to get it to soldier on?

  • Hi  

    Thank you for reaching out to the Community! 

    Could you please check if there is any pending firmware update for RED on the firewall? Navigate to Backup & Firmware > Pattern updates > RED Firmware.