QuickBooks Updates failing

I've got a client whose QuickBooks updates fail on an XG125 with XG OS 17.0.3 MR-3 unless we disable http scanning and IDS on the firewall rule. The firewall and web filter do not log any denies. I've also seen some odd behavior with streaming installs of Office 365 and Dropbox on this same firewall. 

  • I had a similar problem. I added the following under Web->Exceptions as a URL Pattern Matching exception:

    ^([A-Za-z0-9.-]*\.)?intuit\.com/
    ^([A-Za-z0-9.-]*\.)?payroll\.com/
    ^([A-Za-z0-9.-]*\.)?quickbooks\.com/
     
    And skip checks for:
    HTTPS Decryption
    Malware and Content Scanning
     
    Regards,
    Gary
  • In reply to GaryChancellor:

    This solution is also good for "payroll updates".

    The only log entries were in the firewall under rule 0. No Web Filter denies.