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I'm not sure has some one else been having the issue of trying to install Office or any applications that has an initial client , This then connects to the net and downloads the complete application but it just sits there..
Nothing was working, It only started working once I put the host IP into the exception list.
The FW rule had allow all for application and web filtering, Although the logs didn't show much
Hi RyanHosiassohn I would request you to refer the article- https://community.sophos.com/kb/en-us/132291It will resolve your issue.
In reply to Keyur:
Thanks so much for this .
This will definitely help with office.
Is there perhaps some type of URL to Sophos standard converter for the templates.
But recently we had another issue while installing a client for another vendor it was being blocked, Only once I added the Source IP to an exception list it worked.
But the logs didn't show anything.
Is there no way to consolidate those URLs , Into 1 exclusions list
It doesn't resolve mine.
I have added all the exclusions and the XG still continues to block O365 installs.
In reply to Greg Darby:
Hi Greg Darby XG should allow if the exceptions are added as per the KB article- https://community.sophos.com/kb/en-us/132291.If it is not working as expected, please contact technical support and open a service request, please PM us the service request number.