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I am on Sophos XG210 office network, And we connect another team over Skype for business.
The problem is whenever we have a skype call (audio/video) we get a lot of voice drop or even gets disconnected.
Do I have to make any special settings on the firewall for this issue?
Please see this thread
In reply to rfcat_vk:
Saw the thread,
But my issue is with the call quality.
In reply to Indraneel Khamitkar:
We run Skype for Business Online and dont have this issue.
I do have a web exception rule set to bypass
based on these domains
^([A-Za-z0-9.-]*\.)?yourdomainname\.com/?(.+) ^([A-Za-z0-9.-]*\.)?live\.com/?(.+) ^([A-Za-z0-9.-]*\.)?lync\.com/?(.+) ^([A-Za-z0-9.-]*\.)?office365\.com/?(.+) ^([A-Za-z0-9.-]*\.)?office\.com/?(.+) ^([A-Za-z0-9.-]*\.)?trouter\.io/?(.+) ^([A-Za-z0-9.-]*\.)?yammer\.com/?(.+)
we have the same case too.
Model: XG210 (SFOS 17.1.2 MR-2)
what QOS setting are you using in the firewall rule for your VoIP?
we have this settings:
In reply to Yorock:
I meant on the outgoing link?
do you mean this ?
Have you found a way to fix this issue?