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We are running XG 16.05.04 and configured SMTP in MTA mode
We added 3 email addresses of the same domain firstname.lastname@example.org email@example.com firstname.lastname@example.org in the antispam exception list in the smtp general setting
However emails from those email addresses keeps being quarantined .
Is something missing in our configuration ?
Please show me the picture of configuration and awarrenmta.log for the mail that is quarantined.
In reply to sachingurung:
Same problem. I added few domains to Email Protection ->general settings -> Spam Check Exceptions.
nex step, was is to create Email Policy. Created new SMTP policy, but emails from my whitelist is still goes to SMTP Quarantine.
In reply to Ramunas Leskauskas:
Can you PM me relevant log lines from the "awarrensmtp.log" when an Email is quarantined?
Hi Ramunas ,
Please add the domain/email address in Spam Check Exceptions of General Setting, as per the snapshot below.
In reply to Aditya Patel:
Whitelist policy is on top.
Added domain/email address in general settings and in Whielist Address Group- same problem
When XG is configured in MTA mode, it is only capable to bypass Anti Spam check as suggested by Aditya Patel. Could you check in the awarrenmta.log and verify why are the Emails quarantined. It could be caused due to Malware protection/AV scan. If you want to further investigate this issue please provide us the log file information.
You can find the related log in /log directory. Please refer, Sophos Firewall: Where to find log files.
we're running 16.05 MR8 now and the issue persists.
SCE does not work . We added a domain to be excluded from spam check but mail from that domain still gets quarantined