CR10iNG to XG

Hi guys,

Could someone has any information about CR10iNG Sophos XG ?

Currently according Sophos KB https://community.sophos.com/kb/en-us/133295  this model is not suported.

 

Contacting our distributor, we are informed that it is needed  buy a new appliance (XG model). 

I think that they are wrong, because we have a lot of devices CR10iNG and this is not a goood solution.

 

Best regards

 

Carlos