CR10iNG to XG

Hi guys,

Could someone has any information about CR10iNG Sophos XG ?

Currently according Sophos KB  this model is not suported.


Contacting our distributor, we are informed that it is needed  buy a new appliance (XG model). 

I think that they are wrong, because we have a lot of devices CR10iNG and this is not a goood solution.


Best regards