SG550 Auto Restart

Hi Com,

 

My site are using XG550 , after we upgraded firmware to 17.5.7 MR 7. Sometimes it auto restart suddenly . 

May i have kindly support from our com.

Many thanks !

  • Hi,

    You can check the logs under the SYSTEM logs and also verify the CPU, RAM uses of the firewall. A technical guide to upgrade latest version 17.5.8 and monitor the same otherwise you can go head to book a ticket with TAC team.