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User reports me that they get this issue twice a month while connecting to VPN. Can you assist me to resolve this issue?
The errors log is here:
Sat Aug 10 19:29:11 2019 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jul 3 2017Sat Aug 10 19:29:11 2019 library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09Enter Management Password:Sat Aug 10 19:29:11 2019 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340Sat Aug 10 19:29:11 2019 Need hold release from management interface, waiting...Sat Aug 10 19:29:11 2019 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25340Sat Aug 10 19:29:11 2019 MANAGEMENT: CMD 'state on'Sat Aug 10 19:29:11 2019 MANAGEMENT: CMD 'log all on'Sat Aug 10 19:29:11 2019 MANAGEMENT: CMD 'hold off'Sat Aug 10 19:29:11 2019 MANAGEMENT: CMD 'hold release'Sat Aug 10 19:29:13 2019 MANAGEMENT: Client disconnectedSat Aug 10 19:29:13 2019 ERROR: could not read Auth username/password/ok/string from management interfaceSat Aug 10 19:29:13 2019 Exiting due to fatal error
Hi Hung Ho I would request you to contact support and open a service request.The issue required further investigation.