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Wireless Protection has no "Allowed Interfaces" to choose from

JeffreyWade

I am testing out UTM9 with an evaluation license and I am trying to configure the Wireless Protection feature.  When I enable the feature, I would expect the "Allowed Interfaces" selection box to contain a listing of my interfaces so I can choose one, but it is blank (see picture).  Is there something I have to set on an interface before it is eligible for Wireless Protection?  If so, it is not obvious to me.  Thanks for any assistance.

 

- Jeff Wade

 



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  • +1

    Hi Jeffrey,

    Did you click on the folder icon situated on the right of the Allowed Interface option?

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0

    Thank you.  That was my issue.  Now that you've pointed that out, I'm noticing the folder icon throughout the interface.  I associate that with managing files, so perhaps you can understand my confusion.  I was expecting a list of defined interfaces to show up in the list and then I would "check" the ones I wanted to activate.  I'm new to UTM and appreciate the navigation assistance! 

     

    Cheers,

    Jeff

  • 0 in reply to JeffreyWade

    Hi Jeff,

    Welcome and thanks for choosing Sophos. Please contact us for any further assistance.

    Cheers

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    I was pretty sure I was having some installation or license issue. Being a new user in this interface I tried toggle the enable button and hit 'Apply' to no use. No information was given here that something was missing to complete the action. Going back some day later I found the interfaces listed elsewhere - but it really took a while to grasp you can/have to drag those items to the 'Allowed interfaces' box. Suggestion: put message here, at least when attempting to apply without interfaces. A note on how to proceed would be really helpful. I had seriously thoughts about reinstalling and then perhaps another product in its place. Now giving it a new shot. Wireless network is not showing but I guess that could be considered another topic.

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