This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Lets Encrypt - The previous attempt to enable Let’s Encrypt failed

When turning on Lets Encrypt I receive the following error on only one of my UTMS.

The previous attempt to enable Let’s Encrypt failed: Registration with the Let’s Encrypt server failed. Please try again later or see the Let’s Encrypt website for possible causes.

Of course the link just takes me to the Lets Encrypt home page instead of anything actually helpful. What processes does the UTM take to register for Let's Encrypt? I need some basic trouble shooting ideas as I see absolutely nothing in the logs.

This thread was automatically locked due to age.

0 Alexander Busch over 4 years ago

I think it could be helpful to post the relevant part of the log, maybe someone else can see an error.

Btw did you see https://community.sophos.com/products/unified-threat-management/f/web-server-security/115242/9-605-1-let-s-encrypt-renewals-fail for example?

Best regards

Alex

-
Cancel
Vote Up 0 Vote Down

Cancel
0 Oliver Regelmann over 4 years ago

Let's Encrypt has disabled ACME1 support for new registrations. If you look at your Let's Encrypt log you might see something like this:

E Create account: REG_FAILED: "detail": "Account creation on ACMEv1 is disabled. Please upgrade your ACME client to a version that supports ACMEv2 / RFC 8555. See community.letsencrypt.org/.../88430 for details.",

According to https://community.sophos.com/products/unified-threat-management/b/blog/posts/utm-up2date-9-700-released this should work again with UTM 9.7 which is in rollout since end of September but probably not yet availabe via Up2Date. At least not for my UTM.
Cancel
Vote Up 0 Vote Down

Cancel