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Instagram Exeption - Smartphone - web filtering

Ulf N.

Hi,

i have defined an exception for Instagram.
Nevertheless I get an error message

2017:07:21-19:52:39 utm_01 httpproxy[27713]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1581" message="Read error on the http handler 107 (Input/output error)"

Could you please help me?


Proxy is "transparent-Mode"
Firmware: UTM Release 9.500-9

Many Thanks



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  • 0

    Hi Ulf,

    How do you know that error is linked to Instagram?  Please show pictures of the Exception you created and of the error message you get from Instagram.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    H,

    at the time of the recording I had a seperate net for the device set up and the error can only be when refreshing instagram feed.
    Now I have the firmware on release 9.502-4 converted, but instagram (feed) still does not refreshed.
    The device is at this again exclusively alone in the network represented.
     
    Fullscreen 6403.Instagram log.txt Download 
    2017:07:28-11:28:29 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xa0c7000" url="https://i.instagram.com/" referer="" error="" authtime="0" dnstime="26097" cattime="0" avscantime="0" fullreqtime="1759" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:28:29 utm_01 httpproxy[26489]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 111 (Input/output error)"

2017:07:28-11:28:29 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdf9ab200" url="https://i.instagram.com/" referer="" error="" authtime="0" dnstime="10238" cattime="0" avscantime="0" fullreqtime="1586" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:28:30 utm_01 httpproxy[26489]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 109 (Input/output error)"

2017:07:28-11:28:30 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd80ae400" url="https://i.instagram.com/" referer="" error="" authtime="0" dnstime="18" cattime="0" avscantime="0" fullreqtime="1771" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:28:30 utm_01 httpproxy[26489]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 111 (Input/output error)"

2017:07:28-11:28:30 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdf4bb000" url="https://i.instagram.com/" referer="" error="" authtime="0" dnstime="15" cattime="0" avscantime="0" fullreqtime="1427" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:28:30 utm_01 httpproxy[26489]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 109 (Input/output error)"

2017:07:28-11:28:30 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdf9ab800" url="https://i.instagram.com/" referer="" error="" authtime="0" dnstime="21" cattime="0" avscantime="0" fullreqtime="1959" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:28:30 utm_01 httpproxy[26489]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 111 (Input/output error)"

2017:07:28-11:28:30 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdca3cc00" url="https://i.instagram.com/" referer="" error="" authtime="0" dnstime="19" cattime="0" avscantime="0" fullreqtime="1190" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:29:24 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0x10498c00" url="https://graph.instagram.com/" referer="" error="" authtime="0" dnstime="932" cattime="0" avscantime="0" fullreqtime="1550" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:29:25 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdd0ff600" url="https://graph.instagram.com/" referer="" error="" authtime="0" dnstime="19" cattime="0" avscantime="0" fullreqtime="1493" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:29:25 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="157.240.11.52" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdc3e7200" url="https://graph.instagram.com/" referer="" error="" authtime="0" dnstime="15" cattime="0" avscantime="0" fullreqtime="1675" device="0" auth="0" ua="" exceptions="av,auth,url,mime,cache,fileextension,size"

2017:07:28-11:30:35 utm_01 httpproxy[26489]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="" srcip="192.168.70.8" dstip="157.240.14.15" user="" group="" ad_domain="" statuscode="000" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdca3d800" url="https://157.240.14.15/" referer="" error="" authtime="0" dnstime="10" cattime="0" avscantime="0" fullreqtime="452776" device="0" auth="0" ua="" exceptions=""
     
     
     
     



     
     
     
     
  • 0 in reply to Ulf N.

    What happens if you restart the Proxy? Either Disable/Enable on the 'Global' tab of Web Filtering or do the following at the command line:

    /var/mdw/scripts/httpproxy restart

    If that doesn't fix the problem, Try disabling/enabling SXL.  From the commandline as root:

    cc set http use_sxl_urid 0
    cc set http use_sxl_urid 1

    If none of that helps, what happens if you make an Exception for 'SSL scanning' for Instagram?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi,

    here a feedback.

    1) activate SSL -> Restart Proxy -> refresh Instagram

    Fullscreen 0310.Instagram_SSL_log.txt Download 
    2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 102 (Input/output error)"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xddb61000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="22638" cattime="231" avscantime="0" fullreqtime="1710" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xa28ec00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="13" cattime="234" avscantime="0" fullreqtime="514" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd938ca00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="10" cattime="398" avscantime="0" fullreqtime="1452" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 103 (Input/output error)"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdd29c400" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="18" cattime="536" avscantime="0" fullreqtime="600" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 104 (Input/output error)"

2017:07:29-10:40:20 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xddb5fe00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="13" cattime="926" avscantime="0" fullreqtime="1578" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 101 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xb46b600" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="7" cattime="255" avscantime="0" fullreqtime="775" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd91f4c00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="11" cattime="518" avscantime="0" fullreqtime="1740" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xb468000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="8" cattime="776" avscantime="0" fullreqtime="1849" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 102 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xde146a00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="7" cattime="767" avscantime="0" fullreqtime="1339" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd951a600" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="14" cattime="645" avscantime="0" fullreqtime="1301" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 104 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xddb6c000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="12" cattime="484" avscantime="0" fullreqtime="1322" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 103 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd94c0a00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="20" cattime="578" avscantime="0" fullreqtime="848" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xe8a2c00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="15" cattime="394" avscantime="0" fullreqtime="4502" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 109 (Input/output error)"

2017:07:29-10:40:21 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdd33ca00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="19" cattime="648" avscantime="0" fullreqtime="1086" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 110 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd93dc400" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="19" cattime="729" avscantime="0" fullreqtime="699" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 112 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdde6c400" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="16" cattime="718" avscantime="0" fullreqtime="1441" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xddd4b600" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="7" cattime="234" avscantime="0" fullreqtime="1343" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdd482600" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="19" cattime="1015" avscantime="0" fullreqtime="606" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 116 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xc677000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="16" cattime="547" avscantime="0" fullreqtime="600" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 113 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xbb10c00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="18" cattime="641" avscantime="0" fullreqtime="535" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 103 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdd4b1600" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="25" cattime="534" avscantime="0" fullreqtime="445" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xcfd8a00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="19" cattime="2503" avscantime="0" fullreqtime="659" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 102 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xcfd9000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="12" cattime="1141" avscantime="0" fullreqtime="2052" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 101 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xcfd7800" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="8" cattime="787" avscantime="0" fullreqtime="1441" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 104 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xa1fa600" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="8" cattime="296" avscantime="0" fullreqtime="1317" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd9136c00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="9" cattime="431" avscantime="0" fullreqtime="1271" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 116 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd951f200" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="12" cattime="384" avscantime="0" fullreqtime="1352" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 113 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdd4b6000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="11" cattime="664" avscantime="0" fullreqtime="569" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 103 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xe8a2000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="7" cattime="333" avscantime="0" fullreqtime="855" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 101 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xddb60400" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="8" cattime="234" avscantime="0" fullreqtime="894" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 102 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xe8a4a00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="13" cattime="405" avscantime="0" fullreqtime="874" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xd93dd000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="11" cattime="556" avscantime="0" fullreqtime="1463" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 104 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xccd9800" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="10" cattime="412" avscantime="0" fullreqtime="1686" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xc675e00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="14" cattime="974" avscantime="0" fullreqtime="2284" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdde6ca00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="20" cattime="676" avscantime="0" fullreqtime="3481" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xddb22c00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="18" cattime="674" avscantime="0" fullreqtime="865" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdde6a000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="16" cattime="493" avscantime="0" fullreqtime="1560" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:22 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xbb12a00" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="36" cattime="1035" avscantime="0" fullreqtime="796" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:23 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 98 (Input/output error)"

2017:07:29-10:40:23 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xdd980600" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="835" cattime="743" avscantime="0" fullreqtime="654" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:23 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:23 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xde237600" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="18" cattime="632" avscantime="0" fullreqtime="1486" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:23 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:23 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xddd1f200" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="21" cattime="669" avscantime="0" fullreqtime="1350" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:23 utm_01 httpproxy[28154]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="read_request_headers" file="request.c" line="1586" message="Read error on the http handler 96 (Input/output error)"

2017:07:29-10:40:23 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="217.243.141.160" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="0" request="0xddb61000" url="https://instagram.ftxl1-1.fna.fbcdn.net/" referer="" error="" authtime="0" dnstime="20" cattime="644" avscantime="0" fullreqtime="1652" device="0" auth="0" ua="" exceptions="" category="177" reputation="neutral" categoryname="Content Server"

2017:07:29-10:40:26 utm_01 httpproxy[28154]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.70.8" dstip="31.13.67.63" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_HttProContaInterNetwo (GAST-WLAN)" filteraction="REF_HttCffTest (Default content filter action GAST-WLAN)" size="4145" request="0xd932ea00" url="https://graph.instagram.com/" referer="" error="" authtime="0" dnstime="26672" cattime="0" avscantime="0" fullreqtime="161224458" device="0" auth="0" ua="" exceptions="av,auth,content,url,ssl,mime,cache,fileextension,size"

    2) try SXL (SSL scan as in "1)")

    disable SXL ->refresh Instagram enable SXL ->refresh Instagram



    3) Global Webfilter is off
    I can refresh instagram and the content is updated.

  • 0 in reply to Ulf N.

    3) Did you try an Exception for 'SSL scanning' for Instagram and still not get updates?  Please show a picture of that configuration.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi,

    Yes, i tried it

    You can see in Post "29 Jul 2017 9:47 AM" under 1) -> Screen "exeption".
    I had the Exeption "SSL" and the restart of the proxy in one step merged

     

    Thanks

  • 0 in reply to BAlfson

    Bob, can you explain what sxl is, or does?  I assume 0 is disable and 1 is enable?  

    Most of us don't mess with cc commands except on direction from support, because nothing at tbat level is documented for ordinary mortals.

  • 0 in reply to DouglasFoster

    Try the following Google, Doug, and read the first thread:

    site:community.sophos.com/products/unified-threat-management/f SXL

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    SXL is not related.

    In fact...  I'm not even positive that non-SXL even works anymore.  It's not supported and not tested.  Turning it off and on doesn't do anything useful.

     

    What I see in the logs is:

    An HTTPS connection is made, matching the exception.  Within a split second there is a problem on the connection and the UTM drops it.

    The client retries and there is another HTTPS connection.  Repeat.

     

    What the error is, I don't know.  Do you have an upstream proxy?  Anything else that could be unusual in your setup?

    Try modifying your exception to also exclude all the SSL things.

     

     

  • 0 in reply to Michael Dunn

    I don't know, Michael.  I have that in my notes from around the time 9.3 came out, and it resolved a similar problem at the time.  What do the devs say happens in 9.502 when use_sxl_urid is 0?  Is that parameter no longer used?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Doing those commands will cause a service called urid to restart - and it is urid that does SXL and categorization.  Potentially this would fix categorization problems, but this problem is in SSL connections being dropped randomly.

     

    As for running with use_sxl_urid 0, that switches you back to using CFFS.  The devs will say "ask Michael" and I will say we haven't tested that in years.  AFAIK we haven't done anything that would deliberately break it though.  The CFFS cloud servers that were used before SXL are still live, as UTM 9.2 (?) and earlier still connect to them.  But as we've always said - messing around in cc on your own is not officially supported.  :)  It doesn't void warranty, but we won't fix it if its broke.

Reply
  • 0 in reply to BAlfson

    Doing those commands will cause a service called urid to restart - and it is urid that does SXL and categorization.  Potentially this would fix categorization problems, but this problem is in SSL connections being dropped randomly.

     

    As for running with use_sxl_urid 0, that switches you back to using CFFS.  The devs will say "ask Michael" and I will say we haven't tested that in years.  AFAIK we haven't done anything that would deliberately break it though.  The CFFS cloud servers that were used before SXL are still live, as UTM 9.2 (?) and earlier still connect to them.  But as we've always said - messing around in cc on your own is not officially supported.  :)  It doesn't void warranty, but we won't fix it if its broke.

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