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Arlo Netgear Cameras

I use Sophos UTM 9  and alongside this I use Arlo Netgear cameras.

Netgear say they only need port 80 and 443 open, and all is fine when Web Filtering Standard Option is turned on.  As soon as you switch this to Transparent mode, the playback of Live Streaming (which used Flowplayer and Amazon services) stops working.   You can use all other functions, just live playback fails with the onscreen error message that the cameras have gone offline.

I have tried setting up an exception as follows

^https?://[A-Za-z0-9.-]+\.arlo.netgear\.com
^https?://[A-Za-z0-9.-]+\.arlos3-prod-z1.s3.amazonaws\.com
^https?://[A-Za-z0-9.-]+\.www.w3.org
^https?://[A-Za-z0-9.-]+\.angularjs.org
^https?://[A-Za-z0-9.-]+\.www.google-analytics.com

and also put arlo.netgear\.com and subdomains as a trusted site but nothing seems to work. 

The weblog only shows the following

2016:01:05-22:29:27 utm httpproxy[5262]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.0.22" dstip="54.231.130.233" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="203096" request="0xdf99a800" url="arlos3-prod-z1.s3.amazonaws.com/" referer="" error="" authtime="0" dnstime="19444" cattime="0" avscantime="0" fullreqtime="13845978" device="0" auth="0" ua="" exceptions="content,url" application="amazonws" app-id="800"

Any help appreciated



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Parents
  • Issues here also using browser (Chrome, IE, Edge tested) in transparent proxy) with all sorts of messages like these in webfiltering live log:

    2016:07:09-23:36:46 utm httpproxy[6957]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="http_parser_context_execute" file="http_parser_context.c" line="97" message="Unable to parse a http message of 193 bytes (HPE_INVALID_METHOD: invalid HTTP method)"

    2016:07:09-23:36:46 utm httpproxy[6957]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xe0029800" function="read_request_headers" file="request.c" line="1545" message="unable to parse a http message on handler 89 (Resource temporarily unavailable)"
    As soon as I put the machine from where I am trying to view live view put in Skip transparent source hosts, live view works as expected.

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

Reply
  • Issues here also using browser (Chrome, IE, Edge tested) in transparent proxy) with all sorts of messages like these in webfiltering live log:

    2016:07:09-23:36:46 utm httpproxy[6957]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="http_parser_context_execute" file="http_parser_context.c" line="97" message="Unable to parse a http message of 193 bytes (HPE_INVALID_METHOD: invalid HTTP method)"

    2016:07:09-23:36:46 utm httpproxy[6957]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xe0029800" function="read_request_headers" file="request.c" line="1545" message="unable to parse a http message on handler 89 (Resource temporarily unavailable)"
    As soon as I put the machine from where I am trying to view live view put in Skip transparent source hosts, live view works as expected.

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

Children
  • I have thousands of these exact messages per hour. Haven't been able to figure it out. It looks like a code bug !

     

    utm httpproxy[5281]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="http_parser_context_execute" file="http_parser_context.c" line="97" message="Unable to parse a http message of 147 bytes (HPE_INVALID_METHOD: invalid HTTP method)"