This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Snapchat - Host Not Found

Am puzzled but this Sophos UTM error.  Was hoping someone might be able to assist.

I can access Snapchat from my iPhone via LTE cellular without issue.  However I'm unable to access from my iPhone via wi-fi when attempting to connect from behind my Sophos UTM with HTTPS Decrypt & Scan enabled.

Even when I create a web filtering exception for Snapchat, I still receiving this error repeatedly.  Seems to be trying to access a www.feelinsonice.com URL that it cannot resolve?  It keeps returning a BLOCK and "Host Not Found":

2015:07:05-21:44:27 oscar httpproxy[15843]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="CONNECT" srcip="192.168.0.43" dstip="" user="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2623" request="0xdef78000" url="www.feelinsonice.com/" referer="" error="Host not found" authtime="0" dnstime="226" cattime="0" avscantime="0" fullreqtime="231808" device="0" auth="0" ua="" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size,patience"

2015:07:05-21:44:27 oscar httpproxy[15843]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.0.43" dstip="74.6.34.30" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="186" request="0xdeeb3800" url="data.flurry.com/" referer="" error="" authtime="0" dnstime="34189" cattime="0" avscantime="0" fullreqtime="138177" device="0" auth="0" ua="" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size,patience"

2015:07:05-21:44:27 oscar httpproxy[15843]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.0.43" dstip="74.125.30.141" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="3849" request="0xe0086800" url="sc-analytics.appspot.com/" referer="" error="" authtime="0" dnstime="334" cattime="0" avscantime="0" fullreqtime="139336" device="0" auth="0" ua="" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size,patience"

2015:07:05-21:44:30 oscar httpproxy[15843]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.0.43" dstip="17.167.194.205" user="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="4981" request="0xbf95000" url="gsp10-ssl.apple.com/" referer="" error="" authtime="0" dnstime="115864" cattime="0" avscantime="0" fullreqtime="363084" device="0" auth="0" ua="" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,fileextension"


This thread was automatically locked due to age.
Parents
  • Thanks for merging.  Yes, this is the exact same issue I am seeing.  There's no reference to a snapchat.com.  Although I can access www.snapchat.com without issue with HTTPS filtering on or off.

    Will be curious what outcome is of Javier's test.  this didn't work for me but possible I did that incorrectly.
Reply
  • Thanks for merging.  Yes, this is the exact same issue I am seeing.  There's no reference to a snapchat.com.  Although I can access www.snapchat.com without issue with HTTPS filtering on or off.

    Will be curious what outcome is of Javier's test.  this didn't work for me but possible I did that incorrectly.
Children
No Data