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HTML5 VPN - Slow Speed and Screen Latency

Hi All, 

I currently have 3 external users accessing an RDP connection to one of our servers via the HTML5 VPN.

This works great in that it gives them access off our network but the users are complaining of Slow Speed and Screen Latency.

I have tested the speed off our network and it is very slow, 3-4 seconds per mouse click, etc.

Is there anyway I can speed the connection up or resolve the screen latency?

I understand that the HTML5 portal is not designed for heavy use by many users but this is 3 connections on an overspec'ed physical server running UTM software install Firmware version: 9.505-4.

Screenshot of used resources when all 3 users are connected.

Screenshot of HTMP5 VPN setup:



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  • Hi Mark,

    What happens if you use the SSL VPN to connect to the UTM and then access the server via RDP - do you see similar speeds?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi Mark,

    What happens if you use the SSL VPN to connect to the UTM and then access the server via RDP - do you see similar speeds?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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