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UTM IPsec VPN question. I am able to make a connection between the two sites but no data passes through?

Here is a picture to illustrate



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  • Hi Alec - welcome to the UTM Community!

    What is the device to which you're connecting the UTM?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • It’s a UTM also. I’m not sure if this matters but the UTM I am using to initiate the connection is behind a firewall which I have no access to. However it seems weird that I am able to make a connection to it but am unable to route traffic properly which seems like it is a routing issue.

  • Please show pictures of the Edits of the IPsec Connection and Remote Gateway from each UTM.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • I am unable to get a picture of the "respond only" site, however here is the pictures from the "initiate" site with a log file also from the initiation side. Is there anything in the log file that peaks your attention?

     

    ipsec-2018-12-07.txt

  • Is DPD selected in both UTMs?  How about NAT-T?  Is the Respond only UTM (home) behind a NAT, or does it have a public IP on its External interface?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Yes and Yes. The respond only has an external IP on its external interface

  • Let's look at whether there's any traffic in the tunnel when you attempt to communicate with a device at home.

    First, we need the REF_ of the tunnel:

    cc get_object_by_name ipsec_connection site_to_site 'Dorm\-to\-Home'|grep \'ref

    Let's say we discovered REF_IpsSitDormToHome, we can watch traffic in the tunnel with:

    espdump -n --conn REF_IpsSitDormToHome -vv

    What do you see?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Let's look at whether there's any traffic in the tunnel when you attempt to communicate with a device at home.

    First, we need the REF_ of the tunnel:

    cc get_object_by_name ipsec_connection site_to_site 'Dorm\-to\-Home'|grep \'ref

    Let's say we discovered REF_IpsSitDormToHome, we can watch traffic in the tunnel with:

    espdump -n --conn REF_IpsSitDormToHome -vv

    What do you see?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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