When the user accesses the user portal, after OTP is enabled, he can scan the QR code with Sophos authenticator. when he appends the 6 digit number to his password, the browser brings him back to the QR scan code image. if he tries to login using the VPN client and QR code he gets a message access denied. I had to generate emergency codes so he can login to the VPN.
Any suggestions?
George
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