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WARN-726 VPN connection using Site-to-Site is down not sending

E-Mail:
 
SNMP
  WARN-726   VPN connection using Site-to-Site is down

Hallo, ich bekomme keine Mailmarnungen hierzu, obwahl aktievert.

Andere Benachrichtigugen kommen an. Hat jemand eine Idee, woran das liegen kann?

Grüße

Marita



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  • Hallo Marita,

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. [:(])

    You didn't say which version of UTM - 9.506?

    This is working for me.  Do you see whether this notice was sent in the Admin Notifications log?

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hallo Bob,

    wir setzen die Version 9.510-5 ein.

    VG

    Marita

  • Marita, do you see whether this notice was sent in the Admin Notifications log?

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Wie sieht denn so eine Meldung genau aus? Aktuell steht die Verbindung...

  • I see in notifier.log that the warning was processed.  I see in smtp.log that it was sent.

    secure:/root # grep 'WARN-726' /var/log/notifier.log
    2018:08:30-15:35:54 secure notifier[19397]: processing notification request for WARN-726
    secure:/root # grep 'WARN\-726' /var/log/smtp.log
    2018:08:30-15:36:00 secure smtpd[19920]: SCANNER[19920]: id="1000" severity="info" sys="SecureMail" sub="smtp" name="email passed" srcip="127.0.0.1" from="do-not-reply@fw-notify.net" to="sophos.notifications@mydomain.com" subject="[secure.mydomain.com][WARN-726] VPN connection using Site-to-Site is down" queueid="1fvTfc-0005BI-4q" size="236"

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hallo Bob,

    in beiden Logs sind die Meldungen nicht vorhanden.

    VG

    Marita

  • What result do you see at the command line from the following?

    cc get_objects notification |grep -B 1 'id.*\-726'

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hallo Bob,

     

    entschuldige bitte die späte Antwort. Das Ergebnis lautet:

    'email' => 1,

    'id' => 'INFO-726',

    --

    'email' => 1,

    'id' => 'WARN-726',

     

    MfG,

    Marita

  • You've proven that the configuration for Notifications is correct in the UTM, Marita.  If you  receive a notification when you attempt to logon with invalid credentials, then you should contact Sophos Support.  If you don't then you might need to configure an 'External SMTP Server' on the 'Advanced' tab.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA