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The .ovpn file that gets downloaded from User Portal/Remote Access only contains my Sophos UTM's hostname, not the full server address. Ie it says:
clientdev tunproto udpremote astaro1.bordo.com.au 443
but only says:
clientdev tunproto udpremote astaro1 443
I was able to edit file and get it to work with tunnelblick VPN client on my Mac.
I think the same thing happens with the SSL VPN configuration file when I try to install it on iOS. The OpenVPN log on my iPad says, "Transport Error: DNS resolve error on 'astaro1' for UDP session: DNS/RRset does not exist". Unfortunately it looks like it is not possible to edit the configuration on OpenVPN app.
Any suggestions? Running Release 9.506-2.
Your hostname on the firewall itself should be an FQDN.
In reply to darrellr:
Thanks darrellr, that's what I thought must be the problem, but it must be something else.
In System Settings/Hostname I have the FQDN:
In reply to jlbrown:
Under Remote Access->SSL->Settings, is astaro1 listed in Override Hostname?
In reply to PMIAdmin:
That was it!
Thanks PMIAdmin. All working perfectly now.