You will need to contact Sophos Support to get that code. In fact, you may not be able to get the code because of their policies. Usually, only the original purchaser can request the code. If the company that sold you the RED can't give you the code, you should insist that they take the RED back and return your money.
Cheers - Bob
Sophos UTM Community Moderator Sophos Certified Architect - UTM Sophos Certified Engineer - XG Gold Solution Partner since 2005
