Is there really no way to restore a bricked Red 50 ?

Dear all,

 

One of our Red50 seems to be bricked due to the all known update issue....Is there really no way to bring a bricked one back to life ?

jumper, usb setup, or a flash utility equal like the one which exist for the sophos ap's ?

 

Thx and Best !

  • Hello m f2,

    Thank you for contacting the Sophos Community.

    Unfortunately, at the moment there is no supported method of restoring RED devices. 

    Please create a Support Case to RMA the device and send me the Case ID so I can help expedited. 

    Regards,