RED 50 lock in Booting

  

 

anyone resolved this problem or experienced it?

help and share, please!

  • Hello. What actions have you already taken?
    turned off the power for a few minutes?

     
  • In reply to Jesse Joronen:

    Hello Joronen,

    We already restart the device and turned off the power, but the result still the same.

    Thanks

  • Hai Ifan Subekti and welcome to the UTM Community!

    It looks like only the power LED is on, so if disconnecting from power for 10 minutes and then plugging it back in doesn't work, you may need to replace the unit.  If the 1-year warranty has expired, talk to your reseller about getting an SG 115 with a Network Protection subscription instead of a new RED.  That should be less expensive than a RED 50 with warranty extensions and it gives you more flexibility in handling that site's traffic.

    Cheers - Bob

  • In reply to BAlfson:

    Hello BAlfson,

    Thank you for your info, I will try to getting an SG 115 with a Network Protection subscription instead of a new RED.

     

    Cheers - Ifan