If you are still experiencing telephony issues with our Sophos Support phone lines in Latin America, please raise a case via SophServ, or webform. We apologize for this inconvenience.
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In reply to ArchParks:
In reply to BarryG:
In reply to GetParanoid:
I opened ANOTHER case on this under a different angle. The workaround does work but it breaks OVERRIDES. For whatever reason, this seemed to actually matter enough to make it up the chain.
It has once again been confirmed as a bug and I am now being told that this issue will be addressed in 9.312 probably around May.