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Spoofed packets problem

Hello,

i'm having an issue with a UTM where one customer has issues with a provider connecting to their UTM and the FW log blocks the connection with "spoofed packet" detected.

 

so far i've traced the issue and i think it's a subnetting issue, here's the environment:

  • WAN1 connection that has ip(ex): 1.2.3.137/25 gateway .129 that gives us a ip range of 129 to 254.
  • They also have another wan in a completely different ip(call it WAN2), that ip has the published services they need to access.
  • The originating ip from the provider is 1.2.3.188 which falls inside the subnet range for WAN1

 

the firewall log shows spoofed packets from 1.2.3.188 to [WAN2 IP]

from what i can infer, the issue is that the provider is using a IP that corresponds to the WAN1 subnet (but it's not used or declared in UTM), ¿but shouldn't this be normal?, i mean an isp can assign a ip subnet to multiple customers with different ip on the same subnet and they can access eachother no issues, ¿why is this failing here?



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