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Sophos blocks client's continuous outgoing ping after rebooting

I have a computer that monitors our internet connection by pinging a few outside resources - google, level3, etc etc.  It does this by running a continuous ping to those locations.  Works fine day after day.  However if I reboot the router (usually after a firmware update) it will not allow that client to continue pinging those locations even when the internet connection is up and running.  I can ping those locations from other clients but not that client.  If I stop the pings I can eventually start them back up again but there's no set amount of time that I have to wait.  Sometimes it's 5 minutes for one location, 15-60 for others.  

I assume this has something to do with IPS but I do not know where to look.  What I'd like is to prevent the UTM from blocking ANY outgoing pings from this particular client. 



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Parents
  • How about a picture of the Edit of the Interface definition, Jason?  When you say "reboot the router" above, do you mean the UTM?  What, if anything, do you learn from doing #1 in Rulz (last updated 2019-04-17)?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • How about a picture of the Edit of the Interface definition, Jason?  When you say "reboot the router" above, do you mean the UTM?  What, if anything, do you learn from doing #1 in Rulz (last updated 2019-04-17)?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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