Can not Download Apps from Windows Store

Hello together!

 

When i want to Download Apps from the Windows 10 Store, only a few MB are downloaded and then the download stops..

In the IPS Log i always found "MALWARE-OTHER Executable control panel file download request" (SID=33942) this Event!

And also with some larger files I have partial problems with downloading, so that they usually get stuck at 90%!

 

What is this?

I do not want to disable the rule, but I think it's a false postive!
Or what do you mean?
Does anyone have similar problems?

 

Best Regards

Mark

  • Hallo Mark - long time no see!

    I bet you're right that it's a false positive.  Rather than disabling the rule, make an Exception for the Windows 10 Store.  On the large files, that also can be caused by antivirus checking in Web Filtering.

    Cheers - Bob

  • In reply to BAlfson:

    Hello,

     

    Thanks for the Answer!

    How or where can i add an Exception for the Windows 10 Store?

    AntiVirus could not block anything because i dont use the WebFiltering function ;)

    Best Regards

    Mark

  • In reply to xenon2008:

    Can you show us an example of the message you get?

    Cheers - Bob

  • In reply to BAlfson:

    In the IPS Log i only can see this:

    MALWARE-OTHER Executable control panel file download request with SID 33942

     

    And in the Windows Store the Downloads hangs... 

    And if i stop & resume the Download only 1-2MB will be downloaded, and then it stops / hangs again...

     

  • In reply to xenon2008:

    Doesn't the Intrusion Prevention log show the IP, Mark?

    Cheers - Bob

  • In reply to BAlfson:

    Good Morning Balfson,

    Oh that's right, sorry my mistake!
    So you mean an exception to the IP address. Why did not I come on my own ....

     

    I'll check it out tonight!
    YOU are as always my rescue!
    THANK YOU

     

     
    Friendly greetings from Upper Austria and Have a nice Day ;)
    Mark