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Monitoring Web Filtering being turned off and generating a ticket when it is left off for more than 2 hours

Marcus Johnson

Hello,

 

I am trying to determine a method to monitor the web filtering services on SG and if they are turned off for more than 2 hours email our helpdesk to generate a ticket to have someone log in and turn them on.

 

I have SG UTM's on V9.5+

I have iView setup and configured

I have SUM server setup and configured

 

If any of these will help anyone come up with a solution, that would be great.

 

Thank you!



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    Hi Marcus - looks like you've been around for awhile, but it's the first post I've seen from you - a belated welcome to the UTM Community!

    The only HTTP-related notification I ever see from the UTM is "Http proxy not running - restarted."  If you're experiencing the Proxy being turned off and you can't see from the logs who did this, then I would get a ticket open with Sophos Support - that shouldn't happen!

    At the command line, you can learn the REFs for the configured Profiles with:

    cc get_objects http profile|grep \'ref\'

    Check to see if any of the Profiles are off (0 instead of 1) with:

    cc get_objects http profile|grep \'status\'

    If you see that the Default Profile is off, you can enable it from the command line:

    cc change_object REF_DefaultHTTPProfile status 1

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Hi Marcus - looks like you've been around for awhile, but it's the first post I've seen from you - a belated welcome to the UTM Community!

    The only HTTP-related notification I ever see from the UTM is "Http proxy not running - restarted."  If you're experiencing the Proxy being turned off and you can't see from the logs who did this, then I would get a ticket open with Sophos Support - that shouldn't happen!

    At the command line, you can learn the REFs for the configured Profiles with:

    cc get_objects http profile|grep \'ref\'

    Check to see if any of the Profiles are off (0 instead of 1) with:

    cc get_objects http profile|grep \'status\'

    If you see that the Default Profile is off, you can enable it from the command line:

    cc change_object REF_DefaultHTTPProfile status 1

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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