Quarantine Report not always generated

I followed your thread in the German Forum.  In WebAdmin in English, the text to which you refer is "Please note that the reports for POP3 are generated on-demand, while the reports for SMTP are always generated if there is content to report."  This isn't very clearly written, but it's just stating that the difference between POP3 and SMTP is that "POP3 reports are sent on-demand if there is content to report, but SMTP reports are sent on schedule if there is content to report."

The text in German is misleading in the same way: Bitte beachten Sie, dass Berichte für POP3 bei Bedarf erstellt werden, aber Berichte für SMTP immer erstellt werden, wenn Inhalt für den Bericht vorliegt.

Cheers & fG - Bob

Hi Bob,

that means with SMTP that the report comes at the set times?

In the suboptimal case, a user must therefore wait for the time difference between the times until he is alerted to a quarantine.

That could be solved better too!

I often discussed that with customers. What is the sense of a antispam system if it doesn't also reduces the mails in inboxes?
The user can take an actual look in his quarantine at any with the user portal, can add senders to whitelists.

We have a pop3 proxy customer who wants an info mail for every single catched mail. So we deactivated the reports completely and he gets about 300 infos a day.

But that in my opinion could also be achieved whithout a spam filter, too. There is nearly no benefit.

I often discussed that with customers. What is the sense of a antispam system if it doesn't also reduces the mails in inboxes?
The user can take an actual look in his quarantine at any with the user portal, can add senders to whitelists.

We have a pop3 proxy customer who wants an info mail for every single catched mail. So we deactivated the reports completely and he gets about 300 infos a day.

But that in my opinion could also be achieved whithout a spam filter, too. There is nearly no benefit.