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Getting "Spam filter cannot query"

Susan Bradley

In the past the issue was a Sophos side, not my side.  Is this true again?  I can still browse so the firewall can get out port 80 just fine.

 

"

The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

--"

 

https://community.sophos.com/products/unified-threat-management/f/mail-protection-smtp-pop3-antispam-and-antivirus/101402/warn-129-spam-filter-cannot-query-database-servers



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  • 0

    Getting the same issue here too, flooded since 19:30 GMT+10 yesterday, lots of SPAM getting through too

  • 0 in reply to ChrisBailey

    same problem here in Germany.

    System Version     : Sophos UTM 9.604-2

    First E-Mail:  Fr. 09.08.19 - 13:04 Uhr

     

    Update Firewall Fr. 09.08.19 - 23:00 Uhr

    the problem ist still there:

    The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

    --

    System Uptime      : 0 days 9 hours 43 minutes

    System Load        : 0.10

    System Version     : Sophos UTM 9.605-1

     

    Please refer to the manual for detailed instructions.

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  • 0 in reply to ChrisBailey

    same problem here in Germany.

    System Version     : Sophos UTM 9.604-2

    First E-Mail:  Fr. 09.08.19 - 13:04 Uhr

     

    Update Firewall Fr. 09.08.19 - 23:00 Uhr

    the problem ist still there:

    The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

    --

    System Uptime      : 0 days 9 hours 43 minutes

    System Load        : 0.10

    System Version     : Sophos UTM 9.605-1

     

    Please refer to the manual for detailed instructions.

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