This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

9.500 Slow to fully boot with UTM SG 105 / SG 115 / SG 125 / 135 since 9.5xx

Hi all,

We are having issues with our UTM SG 105, SG 115, and SG 125 (we don't have a 135, but I assume its the same)

All take 5 minutes to active accept network connections. It will show the logon screen on the terminal but it is about 3 to 5 minutes before it is pingable.

I can confirm that these have all been freshly build with the latest 9.5 ISO.

9.4 did not have this issue.

We have some Sophos SG 210 and 430 these don't seem to have this issue, they boot up and accept connections within a normal time frame. Is there an issue with an onboard intel chip or something else?

If I can logon to the terminal, what command should I run to see whats going on?

This also occurs with the latest 9.502 release. All 9.5 relases to date are having this issue.

This thread was automatically locked due to age.

Parents

0 ipzipzap over 6 years ago

Same here.

Installed a brand new SG125 yesterday. After booting up it takes 7 Minutes until I can ping the device.

It runs v9.502-4.
Cancel
Vote Up 0 Vote Down

Cancel
0 BAlfson over 6 years ago in reply to ipzipzap

Another 9.5 bug uncovered. Everyone, please submit a support request to Sophos.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel
0 StealthyM over 6 years ago in reply to BAlfson

Hi Bob,

I have tried and they want to do a remote session LOL - not sure how they can get into it when they can't access it while it's booting.

He said he tried to replicate it in the lab and didn't see it - if his lab is not a physical device (and he is using a lab virtual machine) of course he won't see it.
Cancel
Vote Up 0 Vote Down

Cancel
0 SanderRutten over 6 years ago in reply to StealthyM

There are things called logs.

Not the woody type, the text type. Believe it or not but they may contain relevant information.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 SanderRutten over 6 years ago in reply to StealthyM

There are things called logs.

Not the woody type, the text type. Believe it or not but they may contain relevant information.
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data