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After updating to 9.501-5 SSO for HTTP authentication failed and domain join not working.

UTM 9.501-5

Windows server 2012 domain controller.

I installed the 9.5 update on June 2, did not see any issues with this for the client, updated to 9.501-5 on June 12 midnight, and Internet access is failing on multiple sites.

Can get to Google.ca

Cannot get to canada411.com - Too many http redirects message.

Turned off web filtering and the websites were available - but the client requires filtering.

Re-enabled and turned off AD SSO authentication and websites are available again with correct content being blocked.

Attempted to remove from and rejoin domain, but domain join failed.

 

Currently, I have the client functioning, but, I need to rejoin AD and resume SSO authentication.

 



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  • I can confirm, that https-request with AD-Auth still failing with 9.502, http-request are working correctly with AD-Auth

    Proxy runs in standard mode with AD-Auth.

    Tried SSO re-join (+deleting of Sophos AD-Object), Rebooting and also using older UTM Backupfile...

     

    Sophos support case is open...

     

    regards

  • Hi SWeissflog,

     

    does a https request even fail, when you make a "http only" request before/first? I do not now how far the information also applies to standard mode AD SSO: https://community.sophos.com/kb/en-us/120791 (But as Sophos is pretty careless sometimes when it comes to documentation, I don´t know, if this limitations still exist)

     

    But I think the behaviour now is different as it was before...?!

     

    Regards

    Sebastian

Reply Children
  • http is working -> you can see the username in webfilter log

    https on the same machine with the same user is not working -> error code 407 and no authdata for the user

     

    Your linked information only applies for transparent mode...(I did already know this fact)

     

    regards

  • Interesting, this should impact many users with your version number....

  • Either that or a lot of people are holding off waiting for the all clear. I must say this is disappointing to hear and I will definitely hold off. However it does seem there might be a combination of settings/environment that could be causing the problem.

  • Hello,

    http and https with AD SSO authentication are working for me after upgrading to 9.502.

    I'm using standard mode.

    "Block access on authentication failure" is also checked.

    In webFilter, I see that some requests are getting 407 response with no authentication data, then immediately resent from the client with authentication data and get 200 response. This was always the case for me and it happens for http and https requests.

    My understanding is that the browser on the client side always tries to pass without authentication first, then retries with the authentication when he gets 407.

    Again, as far as I can remember, this was always the case for me, so after upgrading to 9.502, things returned to "normal".

  • Hello Sibtel,

     

    SIBTEL said:
    In webFilter, I see that some requests are getting 407 response with no authentication data, then immediately resent from the client with authentication data and get 200 response. This was always the case for me and it happens for http and https requests.

     

    I can confirm what you say, this behaviour is normal. I can remember, that somewhere (either I read it or somebody told it to me) , that the logging behaviour of the 407 messages in http.log was changed, maybe in v9.2. or 9.3... They changed it, for auth. troubleshooting purposes (afaik).

     

    BR