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Sophos IPSec Client 12.10 installation issues in Windows 10 Pro (1809)

With the recent release of Sophos IPSec Client v12.10, there are multiple workstations where the install proceeds until installing/updating network device drivers, then the client install rolls-back making no changes to the system. These systems are out of the box Dell laptops and Microsoft Surface hardware. The Error 1603 is logged in the Application Log.

Where should I begin looking since the Sophos engineer has ceased to assist in this case?



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