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UTm 9.5/9.6 WebAdmin randomly unavailable

We have a larger deployment of UTM's running at customer locations.

Traffic flows perfectly, nothing is "down", EXCEPT webadmin!

 

I occurs randomly, in non-HA and HA, all we get, after a while, when accessing webadmin is "Server unavailable"-message.

HTTPD.log shows:

2019 01:31-13:20:36 fw01-1 httpd: 10.242.2.6 - - [31/Jan/2019:13:19:33 +0100] "GET / HTTP/1.1" 503 299
2019:01:31-13:20:46 fw01-1 httpd: 10.242.2.6 - - [31/Jan/2019:13:19:43 +0100] "GET / HTTP/1.1" 503 299
2019:01:31-13:21:10 fw01-1 httpd: 10.242.2.6 - - [31/Jan/2019:13:20:07 +0100] "GET / HTTP/1.1" 503 299

 

We can restart httpd service, which fixes it, but it's very annoying.

It was like this with UTM 9.509, and also now with UTM 9.6

 

Webadmin.log prior to the "incident":

2019:01:31-10:01:36 fw01-1 webadmin[22883]: |=========================================================================
2019:01:31-10:01:36 fw01-1 webadmin[22883]: I JSON request processed successfully.
2019:01:31-10:01:36 fw01-1 webadmin[22883]:
2019:01:31-10:01:36 fw01-1 webadmin[22883]: 1. main::top-level:316() asg.plx
2019:01:31-10:08:17 fw01-1 webadmin[22883]: |=========================================================================
2019:01:31-10:08:17 fw01-1 webadmin[22883]: I Got Sigterm
2019:01:31-10:08:17 fw01-1 webadmin[22883]:
2019:01:31-10:08:17 fw01-1 webadmin[22883]: 1. main::__ANON__:103() asg.plx
2019:01:31-10:08:17 fw01-1 webadmin[22883]: 2. (eval):44() /</var/webadmin/webadmin.plx>wfe/asg/modules/asg_fcgi.pm
2019:01:31-10:08:17 fw01-1 webadmin[22883]: 3. wfe::asg::modules::asg_fcgi::Accept:44() /</var/webadmin/webadmin.plx>wfe/asg/modules/asg_fcgi.pm
2019:01:31-10:08:17 fw01-1 webadmin[22883]: 4. main::top-level:175() asg.plx
2019:01:31-10:08:17 fw01-1 webadmin[22883]: |=========================================================================
2019:01:31-10:08:17 fw01-1 webadmin[22883]: I exit with 57
2019:01:31-10:08:17 fw01-1 webadmin[22883]:
2019:01:31-10:08:17 fw01-1 webadmin[22883]: 1. main::END:593() asg.plx
2019:01:31-10:08:17 fw01-1 webadmin[22883]: 2. (eval):104() asg.plx
2019:01:31-10:08:17 fw01-1 webadmin[22883]: 3. main::top-level:104() asg.plx

 

I can see here that many people are facing this over the years, but i have only seen this now :-)



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