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Support for Megaraid 9460, intel x710 and x722?

Hello,

Hello,

We bought 2 new Lenovo SR630 servers  to replace the old IBM hardware base for Sophos UTM 9.5.

 

But we cannot even install from ISO:

- no harddisk is found

- no NIC is found

RAID-controller is Lenovo 930-8i, it is an Broadcom MegaRAID 9460 based chip

Ethernet (1 GB and 10 GB) is built-in X710 an risercard X722

 

All these chipsets are supported by SLES 11 and SLES 12 - during boot sequence of  the Sophos-Installer these chips are recognized and named correctly as we can see in the console (dmesg) - but the installer cannot find them.

Even using UTM 9.6 Beta 1 (9.570) does not the trick.

Still an "lspci" is listing all the devices needed and names them correctly -  

"detecting disks" during setup startup shows "LSI logic / Symbios logic RAID bus controller" - but the field after "Drivers" is empty and no disks are found.

 

Opened a case with sophos last week - no reply at all so far.

2 years ago we already had this:

https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/94940/ignored-becuase-it-lacks-a-name-buggy-hw---intel-x710-x557-at-and-x550t---sophos-utm-9-502

The Intel Lewisburg chipset is not really exotic anymore, isn´t it?

So any ideas how to get installed UTM 9.x on these servers without the need of buying really old and expensive riser-cards?

 Edit:

created a install-zipfile.

hwinfo_network contains no x710 or x722, but

hwinfo_storage contains a LSI - but no disk:

 PCI ae00.0: 0104 RAID bus controller
  [Created at pci.323]
  Unique ID: FMCm.rTb9PBkE8kD
  Parent ID: kj5Z.RRMZz7uGsg5
  SysFS ID: /devices/pci0000:ad/0000:ad:02.0/0000:ae:00.0
  SysFS BusID: 0000:ae:00.0
  Hardware Class: storage
  Model: "LSI Logic / Symbios Logic RAID bus controller"
  Vendor: pci 0x1000 "LSI Logic / Symbios Logic"
  Device: pci 0x0016 
  SubVendor: pci 0x1d49 
  SubDevice: pci 0x0601 
  Revision: 0x01
  Memory Range: 0xee000000-0xee0fffff (ro,non-prefetchable)
  Memory Range: 0xee100000-0xee1fffff (ro,non-prefetchable)
  Memory Range: 0xf7e00000-0xf7efffff (rw,non-prefetchable)
  I/O Ports: 0xf000-0xf0ff (rw)
  Memory Range: 0xf7d00000-0xf7dfffff (ro,non-prefetchable,disabled)
  IRQ: 11 (no events)
  Module Alias: "pci:v00001000d00000016sv00001D49sd00000601bc01sc04i00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #104 (PCI bridge)

 

Thank you in advance - Chris



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  • It looks like your best bet is to use ESXi or other and run UTM in a virtual machine, Chris.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • It looks like your best bet is to use ESXi or other and run UTM in a virtual machine, Chris.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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