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WebAdmin problem with Chrome since update?

KrisJacobs

I updated our SG330 yesterday to UTM v9.502-4

Today the WebAdmin interface is very sluggish in Chrome; but it seems responsive as usual with Internet Explorer 11.

With Chrome, I get lots of popups asking "do you want to wait another 30 seconds?" and "request stopped".

Any ideas?  Anyone else experiencing this issue?

Thanks!



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  • 0

    Kris, do you see anything in the Intrusion Prevention Live Log using IE, when you're trying to use WebAdmin in Chrome? (Yes, one user can login twice from the same IP.)

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi Bob!

    Nope, nothing in IPS Live Log when accessing WebAdmin with Chrome.

    It loads the WebAdmin login page very slow, and if I manage to successfully log in, navigating is very slow.

     

    Thanks,

    ____________________________
    Kris Jacobs
    Network Administrator
    Calhoun County IT Department
    Battle Creek, Michigan   USA

  • 0 in reply to KrisJacobs

    Hi Kris,

    What is the CPU and memory utilization you see on the Web Admin dashboard? If the values are normal then try restarting httpd service in the UTM, take SSH to the UTM and execute,

    /etc/init.d/httpd restart

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    since this morning we see same symptoms on our SG310 Cluster.

    changing browsers dont helps.. tried with IE, firefox, chrome (with the standards... erasing cache and so on).

     

    login in via ssh and restart httpd daemon helps.. after 3 attemps i can login then..

    will reboot the cluster later.. hope this fixes it..

     

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

Reply
  • 0 in reply to sachingurung

    since this morning we see same symptoms on our SG310 Cluster.

    changing browsers dont helps.. tried with IE, firefox, chrome (with the standards... erasing cache and so on).

     

    login in via ssh and restart httpd daemon helps.. after 3 attemps i can login then..

    will reboot the cluster later.. hope this fixes it..

     

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

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