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Outbound FTP not working in passive mode

AlexAng

Hi Guys,

I need some advice on the outbound FTP for Sophos UTM 9.

Apparently its not working as per what I had expected.

I'm using the StorageCraft Image Manager Intelligent FTP to upload its backup images up to an external FTP site.

I can get connected but the upload will stuck and will not move!

If i connect to the external server via FileZilla or explorer, i can get connected with no issues. this includes moving around the folders and uploading or downloading files.

I tried using the same without the Sophos UTM 9 (means i use another router), the uploads goes smoothly ...

I had checked all the Firewall Logs and other logs but i could not find any traces where it is being blocked!

I even tried changing the ports for the FTP control port and the passive mode ports but the problem persisted.

please help!

Thanks

Alex Ang



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