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RED15 - keine Verbindung

Liebe Gemeinde,

ich stehe ein wenig ratlos da, weil meine nagelneue RED 15 sich nicht mit meiner Firewall verbinden möchte. Im LOG steht immer die selbe Fehlermeldung:

 

14:47:04 Feuerwand red_server[3881]: SELF: New connection from 95.91.XXX.XXX with ID A35024A0FXXXXXX (cipher AES256-GCM-SHA384), rev1
14:47:04 Feuerwand red_server[3881]: A35024A0FXXXXXX: already connected, releasing old connection.
14:47:05 Feuerwand red_server[2754]: id="4202" severity="info" sys="System" sub="RED" name="RED Tunnel Down" red_id="A35024A0FXXXXXX" forced="0"
14:47:05 Feuerwand red_server[2754]: A35024A0FXXXXXX is disconnected.
14:47:05 Feuerwand red_server[25944]: SELF: (Re-)loading device configurations
14:47:05 Feuerwand red2ctl[25952]: Overflow happened on reds1:0
14:47:05 Feuerwand red2ctl[25952]: Missing keepalive from reds1:0, disabling peer 95.91.XXX.XXX
14:47:06 Feuerwand red_server[3881]: A35024A0FXXXXXX: connected OK, pushing config
14:47:10 Feuerwand red_server[3881]: A35024A0FXXXXXX: command 'UMTS_STATUS value=OK'
14:47:10 Feuerwand red_server[3881]: A35024A0FXXXXXX: command 'PING 0 uplink=WAN'
14:47:10 Feuerwand red_server[3881]: id="4201" severity="info" sys="System" sub="RED" name="RED Tunnel Up" red_id="A35024A0FXXXXXX" forced="0"
14:47:10 Feuerwand red_server[3881]: A35024A0FXXXXXX: PING remote_tx=0 local_rx=0 diff=0
14:47:10 Feuerwand red_server[3881]: A35024A0FXXXXXX: PONG local_tx=0
14:47:26 Feuerwand red_server[3881]: A35024A0FXXXXXX: command 'PING 0 uplink=WAN'
14:47:26 Feuerwand red_server[3881]: A35024A0FXXXXXX: PING remote_tx=0 local_rx=0 diff=0
14:47:26 Feuerwand red_server[3881]: A35024A0FXXXXXX: PONG local_tx=0
14:47:40 Feuerwand red_server[3881]: A35024A0FXXXXXX: command 'PING 0 uplink=WAN'
14:47:40 Feuerwand red_server[3881]: A35024A0FXXXXXX: PING remote_tx=0 local_rx=0 diff=0
14:47:40 Feuerwand red_server[3881]: A35024A0FXXXXXX: PONG local_tx=0
14:47:41 Feuerwand red_server[3881]: A35024A0FXXXXXX: command 'SYSSTATE unstable peer using stabilization timeout 30'
14:47:41 Feuerwand red_server[3881]: A35024A0FXXXXXX: command 'CON_CLOSE reason=no_peer'

 

hat jemand eine Erklärung, oder einen Tip, wie ich dieses Problem fixen kann?

 

Michel

 


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  • FormerMember
    0 FormerMember

    Hi  

    Is this RED device a replacement(RMA)? Could you please send the device ID via PM, I will check the status on the provisioning server and update you with my findings. 

    Thanks,

  • Hallo Michel,

    Herzlich willkommen hier in der Community !

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. [:(])

    If you still need help, please show pictures of the Edits of the Red Server definition and of the related Interface definition.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
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