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Creating a Let´s Encrypt account in Sophos UTM Fails

Hi everyone,

 

we got the problem, that we can´t create a Let´s Encrypt certificate.

The firmwareversion of the UTM is the newest, that we can install, 9.605-1.

Here is the content of the logfile, I hope you can help us.

 

2019:11:15-18:29:57 srvvsophos letsencrypt[56946]: I Create account: creating new Let's Encrypt acccount
2019:11:15-18:29:59 srvvsophos letsencrypt[56946]: I Create account: running command: /var/storage/chroot-reverseproxy/usr/dehydrated/bin/dehydrated -f /var/storage/chroot-reverseproxy/usr/dehydrated/conf/config --register --accept-terms
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: I Create account: command completed with exit code 256
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: registration failed
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:   + ERROR: An error occurred while sending post-request to acme-v01.api.letsencrypt.org/.../new-reg (Status 403)
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Details:
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: HTTP/1.1 100 Continue
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: HTTP/1.1 403 Forbidden
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Server: nginx
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Date: Fri, 15 Nov 2019 17:30:16 GMT
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Content-Type: application/problem+json
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Content-Length: 280
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Connection: keep-alive
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Cache-Control: public, max-age=0, no-cache
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Replay-Nonce: 0001qVVRTsI0FXNjDQ2ku0J7AlPF9qGxg1M_Erm5kRy2EW4
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: {
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:   "type": "urn:acme:error:unauthorized",
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:   "detail": "Account creation on ACMEv1 is disabled. Please upgrade your ACME client to a version that supports ACMEv2 / RFC 8555. See community.letsencrypt.org/.../88430 for details.",
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:   "status": 403
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: }
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED:
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: REG_FAILED: Error registering account key. See message above for more information.
2019:11:15-18:30:16 srvvsophos letsencrypt[56946]: E Create account: failed to create account

 

 

Thanks



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