Web Filtering is blocking all HTTP requests - no changes were made.
The Web Filtering log shows all HTTP requests started to be blocked at 2019-02-20 18:46 (EST) .
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<Previously Posted - Firmware Upgrade on 2019-02-21 07:55 (EST) does not appear to be the issue>
Originally the Web Filtering / HTTP block appeared to coincide with the morning firmware upgrade
Applied the firmware update to 9.600-5 - no other changes made.
Immediately access to websites began to timeout with browsers displaying the Sophos time-out error message. It appears that HTTP does not work however HTTPS does work.
Why would the firmware update cause this problem?
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Example of error message:
An error occurred while handling your request
While trying to retrieve the URL: http://thestar.com/
The content could not be delivered due to the following condition: Connection to server timed out
Web Filtering Log:
2019:02:22-07:35:36 xxxutm httpproxy[5734]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="999.999.999.222" dstip="192.206.150.106" user="" group="" ad_domain="" statuscode="504" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_HttCffxxxBaseFilte (xxx Base Filter)" size="2500" request="0xdb1cf100" url="http://thestar.com/" referer="" error="Connection to server timed out" authtime="0" dnstime="10859" aptptime="180" cattime="67206" avscantime="0" fullreqtime="60237598" device="0" auth="0" ua="Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0" exceptions="" category="134" reputation="neutral" categoryname="General News" country="Canada"
Web Filtering Settings:
Web Filtering - On
Allowed Networks - set for existing networks (no changes)
Operation Mode - Transparent
Default Authentication - None
Device-specific authentication - disabled
HTTPS Scan Settings - URL filtering only
Thanks,
David
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