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Allow Outbound Emails with Password Protected Excel attachments

Richard Martens

I have a number of users who like to send Excel sheets with a password to outbound recipients. These mails are detected as unscannable by Mail Manager, so now I have to release these manually after a call from the user.

Is there a 'safe' method to allow these mails to pass, without me having to release them manually?

The only way I found to do this now, is to exclude all outbound mail for these users, but that does not feel good ;-)



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    There's not a lot of flexibility here, as Doug says.  Another option is to select 'Unscannable' in 'Release Options' on the 'Advanced' tab of 'Quarantine Report'.  Unfortunately, that applies to everyone that receives a Quarantine Report or that can login to the User Portal.  Finally, and possibly most-practical for you, you could assign one or two people as "Mail Manager" on the 'Access Control' tab of 'Management >> WebAdmin Settings'.

    Cheers - Bob 

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    There's not a lot of flexibility here, as Doug says.  Another option is to select 'Unscannable' in 'Release Options' on the 'Advanced' tab of 'Quarantine Report'.  Unfortunately, that applies to everyone that receives a Quarantine Report or that can login to the User Portal.  Finally, and possibly most-practical for you, you could assign one or two people as "Mail Manager" on the 'Access Control' tab of 'Management >> WebAdmin Settings'.

    Cheers - Bob 

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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