Updated to 9.601-5, received a new notice under Endpoint Protection about it expiring/EOL?


We have now stopped selling Sophos UTM Endpoint Protection subscriptions as of December 31st, 2018 and will retire support at the end of 2019.

Customers should upgrade — for free — to Sophos Central-managed Endpoint Protection which delivers enhanced protection and management capabilities. Learn more: https://community.sophos.com/kb/en-us/122865


So does the Free version have to do this as well, or do we just go as is?  Sort of a cryptic message to spew out to us.  Does it mean we are going to lose our free version too?

  • In reply to LuCar Toni:

    Toni, is Steve correct that, even with a valid license, there will be no pattern updates for UTM Endpoint after EOL?

    I would have thought that Sophos would supply Central Server and PC licenses instead of forcing customers to immediately purchase Central Server licenses because UTM Endpoint licenses effectively ceased to function on their servers.

    If Steve is right about this, it's a PR nightmare and Sophos needs to get its management team to coordinate more effectively with each other.

    Cheers - Bob

  • In reply to BAlfson:

    Hi All,

    Apologies for the delayed response as I was waiting for more information regarding this.

    There will be no further engine updates for UTM-Managed Endpoints after the EoL date. However, IDE updates may continue to work for an uncertain amount of time until it is no longer possible (due to not meeting minimum required engine version). This EoL notice has been communicated for some time and license sales have ceased.

    Customers with servers who have UTM-Managed Endpoint installed are requested to speak to their Sophos Account Manager or Partner to discuss the topic of acquiring equivalent Sophos Central Server Protection licenses. Please also see (UTM: How to migrate from UTM Endpoint Protection to Sophos Central Endpoint Protection)