I have one out of 48 devices which lost the connection to my ACC. In the ACC it's shown as offline.
In the device agent logfile I get the following lines repeated:
2011:06:17-08:47:43 firewall-1 device-agent[7891]: 1 is not connected. Trying to connect
2011:06:17-08:47:43 firewall-1 device-agent[7891]: [1] Connecting to ACC socket (ip=212.*.*.*, port=4433).
2011:06:17-08:47:48 firewall-1 device-agent[7891]: [1] ACC connection failure, retrying (ip=212.*.*.*, port=4433). SSL-connect: 'IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)'
2011:06:17-08:47:54 firewall-1 device-agent[7891]: [1] ACC connection failure, retrying (ip=212.*.*.*, port=4433). SSL-connect: 'IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)'
2011:06:17-08:47:55 firewall-1 device-agent[7891]: [1] Connection failed (ip=212.*.*.*, port=4433).
2011:06:17-08:47:55 firewall-1 device-agent[7891]: Not reporting inotify: no role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: Not reporting inotify: no role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: Not reporting inotify: no role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: Not reporting inotify: no role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: Not reporting inotify: no role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: Not reporting inotify: no role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: timer2 -> module 1 not executing: denied by role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: timer2 -> module 2 not executing: denied by role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: timer2 -> module 3 not executing: denied by role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: timer2 -> module 4 not executing: denied by role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: timer2 -> module 5 not executing: denied by role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: timer2 -> module 6 not executing: denied by role
2011:06:17-08:47:55 firewall-1 device-agent[7891]: timer2 -> module 7 not executing: denied by role
The ASG runs firmware 8.103.
Mario