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WIFI only at 400Mbps Sophos AP55

Dear all

 

I just bought a AP55 and according to sophos its radio type is 802.11ac

But my MacBook Pro and Google Pixel can only connect at 400Mbps speed.

Both my MBP and Google Pixel supports 802.11ac, when MBP connects to AP55 connection details shows AP PHY type is 802.11ac but I just don't understand why only 400Mbps

any idea?

 

thanks



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  • Hi Sir,

    Good Day

    What will be your expected speed that will obtain by your MBP?

    I already experience that scenario but under Sophos AP is was only around 20Mbps and out ISP Provider broadcast speed is 100Mbps.

    Maybe the Wifi adapter is one of the factor.

    Thank you

    PS.

    I am also a Newbie

  • I am expecting 800 with 2x2 as specified by sophos webiste

  • In Wireless, there is a concept of max data throughput rate vs actual performance based on real-time conditions. 

    A 2x2:2 special stream radio is capable of speed up to 867Mbps in 5GHz mode. This is a max speed available on that HW. 

    There are multiple factors that affect a typical Wireless performance, including but not limited to: 

     

    1. Aittime fairness

    2. Client/AP environment

    3. Wireless Client capability, distance and RF transmit/receive sensitivity

    4. Power save mode/Max. power/performance mode on a client

    5. Location of the client and antenna attenuation

    6. Interference on channel, contamination/usage of the band

    Due to all of these factors typical/real-life performance is 50-70% of the rated MAX performance (867Mbps). 

    So in a real-throughput scenario, this would be never 800Mbps or higher than that because it is impossible to get that level of performance in open air environment. 

    IF you still have further concerns/questions - I am more than happy to get on a call. Please open a support ticket so we can track this. 

     

     

     

    https://www.sophos.com/en-us/products/secure-wifi/tech-specs.aspx

  • Just found this https://community.sophos.com/products/unified-threat-management/f/wireless-security/56580/ap50-and-ap100-expected-throughput

     reply to BeanAnimal:

    Hi folks,
    I think some of my AP 50 iperf results my be a little flawed. I received a new AP 55C today and being a tech head couldn't wait to install it.
    The mac mini I did most of the iperf testing with only connected at 216mb/s, where as the mac book pro connected at 650mb/s and the W10 box with an TP-Link USB 3 dongle connected at the advertised rate of 867mb/s.

    My MacBook Pro is June 2017 model can only connect at 400mbps

    In addition, Sophos AP is a little bit expensive.

    Cisco WAP571 (1300 Mbps 11ac + 600 Mbps 11n) 213 AUD

    Ubiqiti AC PRO (1300 Mbps 11ac + 450 Mbps 11n) 185 AUD

    Sophos AP55  (866 Mbps 11ac + 300 Mbps 11n) 295 AUD

     

    Hope you guys can do better

  • Just found this 

     

    802.11ac Channel Planning
    Channel Width Valid Channel Numbers
    20 MHz 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 161, 165, 169
    40 MHz 38, 46, 54, 62, 102, 110, 118, 126, 134, 142, 151, 159
    80 MHz 42, 58, 106, 122, 138, 155
    160 MHz 50, 114

     

    Will double check my current channel when I get home.

  • I could not find any of the 40/80Mhz channels in AP55 channel list.

    I am sitting next to AP55 and 400mbps connection, go to next room 360mbps.

    Looks like 400 is a hard limit.

     

    Anyone else have a AP55? What is your connection speed? I just don't believe 400 is the best it can archive.

  • I can't speak to speed, but I know of at least one weird issue specifically regarding apple products and Sophos AP.  Our XG displays clients on our guest network being assigned an ip address from our internal LAN network.  This only happens with iphones and ipads.  when I check the client, it has the proper ip address and is humming along on the wireless.

     

    an open case with Sophos tech support said its a matter of the GUI not "refreshing" properly.  

     

    I know this isn't exactly your issue, but it certainly points to something weird with Sophos AP devices and Apple products.

  • I don't have this problem with my guest WIFI, iPhone 5 and iPad Pro

    My guest SSID is mapped to a seperate zone.

  • a quick update:  my reseller is on a technical advisory board with Sophos.  After returning from one of the board meetings, he indicated wireless speed was one of the primary concerns that was discussed often amongst the various members of the advisory board.  I would think this would be a good point of opportunity for Sophos, to solve the throughput issues as well as expand the management opportunities surrounding the wireless AP products.

  • I've been using AP55 for a year. Its "Max Rate" on my wifi explorer (wifi app for mac) was shown as 867mbps for 5Ghz and 300mbps for 2.4Ghz. But now it's showing 400mbps and 144.4mbps. I'm not sure how that happened. Either it might changed after I've updated Sophos XG to v17 or AP firmware to v10. I'm definitely confident that it was 867/300 but after one of the firmware updates something messed up.