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Since a couple of days I'm having a red cross on the Sophos icon. When I go with the mouse there it says: Anti-virus and HIPS: service failure.
When I click on the icon it says: You are not protected against viruses.
I'm using Windows 7.
I tried to update, but the message remains. What can I do?
Could you post the logs from C:\ProgramData\Sophos\Sophos Anti-Virus\logs