Where is Quarantine in Sophos Central

I have Malware or PUA in quarantine after a full system scan...

 

The instructions sent to me from Sophos Support https://community.sophos.com/kb/en-us/119631 are incorrect.  

 

All good till step 5 then... I'm told to "click the link in 'Items passed to Quarantine' to open Quarantine manager." 

This did not accor...

 

When I log into Sophos Central Dashboard and go to affected Device it states that; "Malware or potentially unwanted applications in quarantine"

 

Can someone tell me: Where is Quarantine in Sophos Central?

  • Can someone tell me: Where is Quarantine in Sophos Central?

  • Hello Keiron, 

     

    This has been renamed, the infected files will be moved to C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED by default unless the directory is changed..  But if the file is cleaned that would mean that the files is blocked or removed from the system and thus not there. 

    Kind regards

    Tom