Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

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[Sophos Notification] - RESOLVED - Advisory: Central Email West-2 region Email is failing to be processed

Hi Community,

Some Sophos Central Email US-West customers may have experienced email processing issues earlier today. Our team has now resolved this issue and email flow should be back to normal.

This KB article was published to provide more information and updates.

If you are still experiencing any issues, please raise a support case with our team and PM me for follow up.

Apologies for any inconvenience caused.

Regards,



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