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After Sophos updated the version of HitmanProAlert to version 3.6.9, All of my PC's are getting Exploit Detection Non Compliant alerts. After exactly two hours in this state they then go into compliance for 30 minutes and then repeat this process. Sophos Support says its an issue where the HitmanPro service is shutting down before the Management Communication System Service which is causing the trigger. They have yet to figure out how to fix this issue. Is anyone else seeing this issue? Does anyone have any suggestions of how to fix?
In reply to Jon Glenn:
Thanks for the heads up and the detailed troubleshooting. Should save a lot of headache for many people.
Hey Everyone,I got a responses from Sophos today.See below: Hi Graham, We are releasing a new version of intercept/hitmanpro that has a fix for the non-compliance issue. and it will be released between 14/Nov/17 16/Nov/17 New version number is 188.8.131.521 Regards, Nicholas Pederson Sophos Technical Support https://www.sophos.com/en-us/support/contact-support.aspx Support Knowledge Base: https://community.sophos.com/kb Follow us on Twitter @SophosSupport Sophos Community (discussion forums): https://community.sophos.com SOPHOS - Security made simple