Sophos Central blocking https://login.microsoftonline.com' due to category 'Spyware'

Question

Hi, 
 
 We had Office 365 services unavailable all day and have just figured out Sophos Central was incorrectly blocking login.microsoftonline.com' due to category 'Spyware' . 
 Just thought I'd mention it in case anyone else was having the same issue. 
 
 I've just manually updated the signatures on a computer and it's not resolved. 
 
 Anyone know how I can force update all the clients? I can't see how to do this from the console. 
 
 Is there a command line I can throw at all the computers with my own systems management tool? 
 
 Thanks 
 
 Damien

Gowtham Mani · Accepted Answer

Hi balletbob 
 The reported site is now re-categorized and it shouldn't be blocked anymore. If you still see the issue appearing , please try clearing the browser caches and then retry it. 
 Hope it helps.

Sure Win · Answer

Hello everyone. We&rsquo;re sorry. We regret any inconvenience to you or your customers caused by this incident. We take issues like these very seriously and have made a number of significant changes to our processes and those of our supplier to insure that this doesn&rsquo;t happen again. We have thoroughly reviewed the root cause analysis of this incident and for security reasons we don&rsquo;t plan to publish it broadly. Please contact Sophos Support if you require an RCA. 
 SureWin