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Admin Login Failure

I am currently unable to log in to Sophos Central I get the error shown in the attached screen snip when I try. If I ask for a password reset I get no response, can anybody suggest a way I can gain access to the Console?



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  • Hello Nicholas,

    In the year 2019, Today and since a week ago I am presenting the same problem for a week. How did you solve it?

    I opened a support case and I still do not receive a solution. ([#8762696] cannot access central.sophos.com)

    My credentials are in order and I have done many tests on different computers and browsers.

    I have also performed the process of resetting password several times.

    The notifications keep coming to the email but I can not enter the console for corrective action.

     

    Juanz

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  • Hello Nicholas,

    In the year 2019, Today and since a week ago I am presenting the same problem for a week. How did you solve it?

    I opened a support case and I still do not receive a solution. ([#8762696] cannot access central.sophos.com)

    My credentials are in order and I have done many tests on different computers and browsers.

    I have also performed the process of resetting password several times.

    The notifications keep coming to the email but I can not enter the console for corrective action.

     

    Juanz

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